Feedback

I’m suitably impressed with the new premises and good to meet so many of your team

Thank you for turning this order around so quickly. We picked them up last night and they are great

At the beginning of 2012 we ordered our Road Race medals from you for last year’s Road Race at the beginning of May 2012 and we were absolutely delighted with the medals. So much nicer than the ones we had had made in previous years (in the UK). This year we ordered our Road Race and Fun Run numbers from you and our trophies for the Fun Run and also medals for both the Road Race and the Fun Run. We are absolutely delighted with everything you have provided and are very impressed by the helpfulness, efficiency and politeness of all those members of your staff with whom we have dealt. The numbers and the trophies arrived within a couple of days of being ordered which is AMAZING! If only everyone was that efficient! We are about to launch a new appeal and I am looking at your pin badges which are far superior to those we have ordered in the past. Kate has already sent me a card with 6 sample pin badges and details of the different types. She also sent me a pen to look at…..she has been very efficient! I have a team of volunteers who sell small items with the appeal logo on - pens, pin badges, key rings, trolley rings, torches etc. If you have any bright ideas of items we could have badged with our logo and can sell at under £5 I would be interested! Our appeal will be a breast cancer appeal for a new dedicated breast unit with state of the art 3D imaging equipment that will pick up breast tumours and benign conditions at a very early stage and therefore mean a better chance of cure. Thank you for founding and running such an efficient company. I look forward to ordering more items from you in the future.

Hi, I am absolutely over whelmed and commend all personnel involved in dealing with my order. It took only 2 days from placing the order to receiving the order with outstanding customer service. Thank you so much and yes will definitely be returning my custom. It will be the icing on the cake for my son when I present his medal after his football party today and hopefully his friends will like them to a brilliant keepsake. Thank you

Your organisation is very efficient and it is a pleasure to deal with you all.

To all staff at Running Imp, Many thanks for your prompt service in dealing with my order for Midland Services Cross Country trophies. I must admit this season I was rather late in getting the order to you, but again you did not let me down.

Wow, what fantastic service. We are going to be ordering new school trophies shortly and you are on the TOP of our list now.

Once again, I thank you for your outstanding service. It is always a pleasure to deal with you and I look forward to the next time, for our summer sports day.

I just wanted to drop you a line to tell you how impressed I am with the service offered by Running Imp. I am a sports teacher and regularly use you for medals and trophies for our school sporting events. It is reassuring to know that our order is going to be processed efficiently and dispatched quickly, especially when I have left things until the last minute! Keep up the good work, such customer service seems to be becoming scarcer all the time!

i would like to thank you for the fast order it only took 2 days and im very happy with the medals thank you

This was my first purchase I would like to congratulate you on your excellent service having received the wrong order yesterday I contacted you and you corrected it in less than 24 hours just received the replacement excellent service I will DEFINITELY order again

Excellent Company to deal with and when there has been a small problem, it was sorted out immediately. The ordering process is easy or you can speak to one of the staff over the phone. Trophies always arrive very promptly and well protected inside of box. We will continue to use Running Imp for many more years. Thank you Debbie, New Forest Running Club.

I just want you to know how efficient and helpful your team has been in assisting me as I put together the first Highland Perthshire Marathon and Half Marathon. The service has been outstanding by the girls with all queries answered, orders adjusted swiftly nothing was too much trouble. My first contact was with Rachel who has has just been amazing, you have a great team our event went well so please thank them all I will certainly give you our business next year. Hang onto those girls they know what service is about. Once again thank you.

Just a quick email to say that the final 200 shiny bronze medals have arrived today, thank you for getting them sorted so quickly. We are nearing the end of the games now and people have loved the medals that you made for us. They are wonderful quality and many of the younger competitors that have won events don't want to take them off. Please pass on our thanks to everyone at Running Imp. The quality of your products and your customer service is excellent and we will certainly be coming to you again for any medals we need.

I wish to thank you on behalf of all the Primary Schools on the Isle of Arran for your extremely speedy response to our request for extra sport medals when we contacted you during the last week of the term. Thanks to your prompt service and efficiency, we were able to ensure that all the children who took part and were awarded a medal for winning their race at the island Primary School Sports had them delivered to each school prior to schools closing at the end of last week. As a Primary School and as part of a School Cluster, we would have no hesitation in recommending your company for the excellent service recently received. Thanking you once again for all your help in this matter.

Please thank your company for the exceptional customer service they give and in particular the lady who dealt with me at about 7.45pm this evening in re-arranging the wrong delivery.

I just wanted to say many congratulations on the efficient and helpful way you dealt with our orders. It must have been a real challenge for you to meet the deadline. Every child who attended our party had one of your medals and were thrilled.They were excellent value and nicely presented and everyone thought the quality was very good. A lovely keepsake. Well done to everyone concerned.

Please pass on our thanks to your superb team. Our order arrived very quickly in time for our Queens Diamond Jubilee street party. Your products and service are first class. many thanks - LWC 2012.

It is a pleasure to deal with such genuine & courteous suppliers as yourselves.

Hi all, ..........and we mean All.....all who were involved in the procurement of these two orders. The medals, well the kids in the street were over the moon and one lad was still wearing his almost a week later, he was so pleased! Overall we were more than suitably impressed with the quality, the delivery, the engraving and the price! Well Done!

A huge thank you for getting the Jubilee mugs to us in time. The 350 school children of Chinley & Buxworth were so appreciative and the crowns added to our table decorations at the Big Lunch on the Sunday. It rained all day but we'd set up the tables in our local community centre so a dry & good time was had by all. I'll keep your information on file for future use. Your company should award itself a medal for keeping calm and helpful in spite of the chaos I'm sure was all around you! Many thanks for a wonderful efficient, & helpful service.

Thank you so much for the Diamond Jubilee medals and hats. The children love their personalised medals with their own name engraved, some of them have been wearing them all week! I'm also rather impressed with your website - not only is it eyecatching, but it's also constantly updated with new products,news stories and animated banners. Congratulations to you all, and thank you once again.

Thank you for your service it was delivered on time, the price was very reasonable and the service excellent! We went ahead with our party on Sun. June 3rd and the weather could not have been any worse, strong winds, heavy rain and cold but everyone came out to enjoy our day. When the children received their medals and hats it put a big smile on their faces and gave them a memory to remember forever so thanks to all your team you made some very soggy children very happy. Would recommend your service to everyone thanks again.

I just wanted to say our street party went very well if not a bit windy and a little wet, but your products help leave 60 kids smiling from ear to ear and happy kids always means happy parents. So thanks for a super service and al the best.

Excellent service from a modern company operating old fashioned standards!

The residents of Ashbury (a small village in the SW corner of Oxfordshire - 400 people) would like to send you and your staff a very big thank you for providing us with medals and support materials for our 2012 Ashbury Jubilympcs at a competitive/affordable price. Personally as the organisers we found your sales book very well presented, your order process simple and speed of delivery fantastic. We trust your whole operation went well for you and made Running Imp loads of money.... your creative well designed ideas coupled with good service deserved that outcome. We presented medals to many different winners and runners-up including many children as well as helpers - all of whom have commented on the quality and appearance. We know from what they tell us that your medals will be adorning their houses for some time to come. They made excellent mementoes for children to carry forward to the next generation. The concept of you being able to include engraving into the price of the medal and providing them with a ribbon was well received. We trust the company will continue well on into the future and would appreciate receiving your next catalogue issue.

I just want you to encourage the team by passing on a customer's thanks. Your package arrived today, in good time for Saturday's street party, and all was present and correct and quality seems fine. I think all your effort is worth it - this will enhance many people's memories. A neighbour says she still treasures the coin given her at the silver jubilee! Sorry we, and others perhaps, only came to the idea of commemorative items at the last minute!!

I would like to place on record my sincere thanks for the prompt supply and delivery of my order. I only placed the order on Tuesday 29th May and have just received it today Thursday, 30th at 3.15. The order, even though not for a significant amount, was treated courteously and efficiently and I was guaranteed delivery for today. The jubilee medals themselves are fantastic (and heavy!) and represent excellent value. They are required as prizes for events taking place at a primary school tomorrow and I am sure the children (and the school) will be as delighted with them as I am.

I would like to say thank you for the super quick response and delivery from your company at a time which must be very busy for you, it really does make all the difference to me when a company offers such excellent service, I now know where to go in the future.

The coins have arrived & I’m thrilled. I was expecting to have to put 205 coins in Perspex cases & so was delighted to find that they were already in their cases. It was also very nice to find a few spare coins. We have enough to give each of the teachers a coin now too…. Very happy with the service, especially your ability to change the order volume at the last minute.

Prompt service and great medals. Brilliant value for money

Would you please pass on to all the team how happy we have been with the service we have had at all stages. You have all gone a long way to making our jubilee street party a success. Many thanks.

Thank you for the superb quality medals. Very efficient service. Perfect prize for our street party competitions. Love the personalised service too. Thank you.

I have received my order and would like to say 'Thank You' very much. They arrived in excellent condition and in good time. I would also like to say I am very happy with my order. Well done for an excellent service.

I would like to thank you for all your help regarding my order for the commemorative Jubilee “coins”, it is much appreciated. The coins arrived safely a few weeks ago and I am absolutely delighted with the results – a fantastic job, thank you.

Thank you for the excellent service when ordering medals and awards for our Ski Race! The staff were very helpful and patient and we are delighted with the finished products!

Thank you for your very prompt no quibble service; a pleasure to deal with.

We wanted to try bespoke medals this year and what a brilliant decision that was. The service was second to none, cost unbelievable and the medals and ribbons fantastic, top class and professional. Thanks and well done!

Just to say a massive thank you for "pulling the stops out" and getting trophies to me on Saturday for our competition. The trophies arrived early Saturday and gave me ample time to sort them for presentation. I really do appreciate the work involved in getting this order sorted. Thank you most sincerely.

Can I compliment your company on the brilliant service!? I received my order for 180 medals with suitable engraving only three days after placing it. Everything was very securely packed and clearly labeled – not always the case I can assure you. My wife who ordered other items separately for a street party, was similarly impressed with price, quality and delivery times. We will both certainly use your company again as a result of this exceptional efficiency and customer focus.

I just wanted to thank you and the sales team at Running Imp for all your support in completing this order and delivering it in record time. I have been using the services of Running Imp for the past two years and have always found you to be professional and extremely helpful. Organising an event in the Aquatics Centre ahead of the Games have proved to be a challenging task but to work with such professionals as yourselves has made one job very easy. Many Thanks again and I look forward to working with you in the future.

Amazing service, order only placed on Wednesday, goods received today, Friday, including engraved items! We will certainly be looking to use you again!

We received the t-shirts and once again they look amazing – we absolutely love them and the colours came out so vibrant. Please pass on our thanks to everyone.

WOW ! Ordered in the afternoon and received this quality item the very next morning ! I'm impressed ! Will be highly recommending to friends. Thank you : )

Thank you for your excellent service. We are very pleased with the items we ordered. We will pass your details on to anyone we know are planning events.

I have used Running Imp for over five years now and every time I order, they never fail to impress. From the speedy service, quick postage, friendly and helpful staff to the fab medals and trophies that they have to choose from! I always recommend Running Imp to all of my fellow colleagues. Thanks for the fab service and keep up the good work!

Just a note to say our 1100 Tatton Yule Yomp medals arrived on Friday. They are FANTASTIC and exceed my expectations. Thank you to everyone at Running Imp who have made our orders so succesful.

Thank you for your service. The medals and trophies you supply us with every year are brilliant. We are very happy with your company.

Really impressed with Running Imp - thank you for providing such a quick, professional and personal service!!!

You people are just amazing with how quick you can get an order out. Many thanks

I ordered medals on Monday for house competitions next week and I am delighted with the quick response from you as the medals arrived to-day. Thank-you for the fabulous quick service.

I have been using your service for quite a few years now and once again you have provided an excellent service. I always leave it till the last minute to order and you always deliver an excellent service. A big THANK YOU to all your team and I look forward to ordering next year.

This was the first time, I personally have dealt with yourselves. The whole service which you provide is exemplary and is a credit to everyone involved. This goes from the initial point of contact on the phone, to the correspondence received regarding stock levels, image sent by myself, delivery and cost (which was far less than anticipated). Very many thanks for this and look forward to our continued association and dealings.

I've just received my order, delivered by Royal Mail post as promised. I was really impressed by the prompt, friendly and effective customer service. And the Europa 2 medals: the items were safely packaged in a padded envelope; the badges were a good size and weight; the free engraving was clear and 100% accurate; the free woven ribbons were a nice quality; and the fully-assembled medals looked even better than the website image. Overall, the product and delivery represented excellent value for money. I wouldn't hesitate to order from this business again - well done!

Running Imp and Hannah- Thankyou so much for all your help, attention to detail and efficiency that you have given to me for the medals and trophies of which I required for a forthcoming event at my swim school. No matter how small an event- your company is in a league of it's own and I will most definitely continue my custom with you.

I want to express my satisfaction with the quality of the products which finally entered in my possession two days ago. The medals and boxes look very nice. Thank you very much for your cooperation in sorting out all the technical problems appeared on the way. I look forward to working together with you in the future.

I was trying to organise a Royal Wedding party for local residents but everywhere seemed so expensive. I then found your website and found everything I needed, even the medals engraved! We had a great party and everyone was talking about their mementoes. We'll be using you again when the Diamond Jubilee comes round next year.

My trophies arrived today fully engraved on the plate AND on the cup itself. All 600 medals were engraved and assembled with both a centre and ribbon. Wonderful service, made my job so much easier. Many thanks to you and your staff.

I would just like to thank you for your service and professionalism whilst dealing with my order. I needed the Tyvek numbers early to distribute them to the runners, I received those within 2 days of ordering! I then received the rest of my goods less than a week later in plenty of time to organise everything. Thank you very much!

Thank you for helping me with my event, I thought I had left it too late with ordering the trophies and was worried I would have to cancel, but you delivered in super quick time AND with engraving on everything! Superb! Thank you once again.

Excellent service, excellent medals & excellent value.

In all my years - I have never dealt with such a helpful supplier! Thank you so much.

Thank you so much to all at Running Imp for your amazing customer service. I called in panic on Monday afternoon having forgotten to order medals for our Sports Week, which happened to start on Monday - eek! We had a courtesy call on the Tuesday from Running Imp to see if we wanted the medals engraved for FREE. Then they arrive, engraved and assembled today - Wednesday afternoon! Thank you so much again; your efforts mean there will be a lot of very happy children at Warmley Park School on Friday morning!

I cannot praise you more highly enough. Your service has been exceptional, especially at very short notice on my behalf. I will most certainly use you again and again!!

This company totally amazes me... In the past I've asked the impossible from you and you delivered... This time it really was the impossible and you've come up trumps yet again... Totally awesome.

I just wanted to say a big thank you to Running Imp for all your support and first class service. Your team have always been very helpful and we look forward to working with you for next year's race.